Tag: Patient voice
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Weeknotes 1.5
Connect Conference 2024 This week the 13th Annual North West Connect Conference, hosted by the NW Digital Skills Development Network (DSDN) returned to Blackpool for two excellent days of education and building links in the profession. The closing presentation from Carmel McConnell (change activist and the founder of Magic Breakfast) challenged delegates to take action. That…
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User Experiences informing Digital Governance
Many NHS organisations, from NHS England to provider organisations, use patient stories to help drive improvement. These are described as: personal accounts of healthcare experiences, shared in a patient’s own words These stories can be positive, negative or mixed. Used well, patient stories allow staff to better Anyone who has seen, heard or read these stories will…